This Cancellation Policy outlines the terms for cancelling your web development project and receiving a refund. Our policy adheres to Stripe’s payment gateway rules.

Cancellation by Client

• Before Project Start: You may cancel your project at any time before we begin work. In this case, you will receive a full refund.
• After Project Start:
  • If you cancel the project within [Number] days of the start date, you will receive a full refund minus a [Percentage]% cancellation fee to cover administrative costs.
  • After [Number] days, all payments are non-refundable unless otherwise agreed upon in writing.

Project Suspension

We may suspend the project if you fail to provide necessary materials or feedback in a timely manner. During suspension, any outstanding invoices will still be due. The project timeline will be adjusted to reflect the suspension period. To resume the project, you must communicate a clear plan to address the delays.

Termination for Cause

We reserve the right to terminate the project for cause, such as abusive behavior or violation of our terms. In this case, any unused funds will be refunded based on the completion percentage of the project at the time of termination. Stripe’s refund policy will apply to any transactions [invalid URL removed].

Refunds

All refunds will be processed through Stripe in accordance with their terms. Please refer to Stripe’s documentation for details on processing timelines [invalid URL removed].

Contact Us

If you have any questions about this Cancellation Policy, please contact us at hello@gagty.com.